46e4b6d9-3862-4652-a5a2-4dc8c5f0146b

FAQs

FAQs

How do I request a magnet size that is not listed?

Send the magnet drawing or provide the material, dimensions, tolerances, magnetization direction, coating, quantity and operating conditions. We will review the requirements and confirm whether we can quote. The inquiry form does not place an order or charge you.

How long will it take to receive your price quotation?

Quote timing depends on the drawing, material, quantity, testing and documentation requirements. Send the specifications and we will confirm the review scope and response timing.

What is your lead-time after I place a purchase order?

Production lead time is confirmed in the part-specific quotation after the material, tooling, quantity, inspection and shipping requirements have been reviewed.

Can I have a free sample of your magnets?

Sample availability, cost, shipping and any credit toward a later order are confirmed for the specific part in the quotation. Please include the drawing, quantity and tests you need when asking for a sample.

Do you supply permanent magnets with standard sizes?

Catalog dimensions can help you select a starting point, but availability is confirmed for each inquiry. Provide the model number or drawing with the material, dimensions, coating, tolerance and quantity required.

What kind of payment and currency do you accept?

Submitting an inquiry does not place an order or charge you. After the quotation is agreed, we provide a pro forma invoice and payment instructions. Bank transfer is generally used; the currency and terms are confirmed in the quotation.

What’s your minimal order quantity (MOQ) in value?

Minimum order quantity or value depends on the part, production route and specification. We confirm it in the part-specific quotation.

Can I order and pay by invoice?

Send an inquiry with your drawing and quantity. After we agree on the quotation, we provide a pro forma invoice and payment details. Production and shipment proceed under the agreed order terms.

Are taxes/VAT included?

Taxes, duties and VAT depend on the destination and the agreed shipping terms. We will document the agreed transaction value accurately. Please confirm any import charges with your customs broker or carrier before ordering.

What We Review for a Magnet Quote

Request A Quote
*Company e-mail address is preferred.